Privacy Policy

Data privacy and protection practices for ReverseVideo Search users

2026/04/07

What This Policy Covers

This Privacy Policy explains how ReverseVideo Search ("we," "us," "our") collects, uses, stores, and protects personal information when you access reversevideosearch.org, create an account, submit a video or URL, run a reverse video search, purchase a plan, or otherwise interact with the Service.

Categories of Information We Gather

Account and Identity Information

When you create or maintain an account, we may collect:

  • Name and email address
  • Username and encrypted password
  • Billing contact details
  • Language and communication preferences
  • Customer support messages you send us

Search Activity and Submitted Content

To operate the Service, we may process:

  • Video clips or files you upload
  • Video URLs or page links you submit
  • Search queries, filters, and other request settings
  • Extracted frames, hashes, fingerprints, similarity signals, and related analysis generated during processing
  • Result interactions, flags, reports, and feedback you provide

We generally process submitted videos and derived search analysis in temporary storage and do not retain them longer than reasonably necessary to deliver the Service, prevent abuse, resolve disputes, or comply with legal obligations.

Transaction and Billing Records

If you make a purchase, we may collect:

  • Billing address and country
  • Payment method type and processor transaction references
  • Subscription or credit purchase history
  • Invoices, receipts, refunds, and dispute records
  • Tax-related records required by law

Technical and Usage Data

When you use the Service, we may automatically collect:

  • IP address and approximate geolocation derived from it
  • Device type, operating system, browser, and app version
  • Referrer, pages visited, and timestamps
  • Session identifiers, cookie data, and preference settings
  • Error logs, security events, and performance metrics

How We Use the Information We Collect

We use personal information for the following purposes:

Service Delivery

  • Process reverse video search requests
  • Return source matches, metadata, and related results
  • Authenticate users and maintain accounts
  • Provide support and respond to user questions

Security and Abuse Prevention

  • Detect fraud, automated abuse, and suspicious activity
  • Enforce our Terms of Service, including restrictions on NSFW and unlawful use
  • Protect users, partners, and the Service from misuse or security threats

Billing and Operations

  • Process payments and subscriptions
  • Maintain records, invoices, and internal accounting
  • Operate, debug, and improve platform reliability and search quality

Legal Compliance

  • Comply with law, regulation, legal process, or lawful requests
  • Investigate or prevent illegal conduct, privacy violations, or intellectual property abuse
  • Protect our rights, property, and safety and those of our users and partners

Analytics and Product Improvement

  • Understand aggregate usage trends
  • Improve ranking quality, detection accuracy, and system performance
  • Evaluate feature adoption and user experience patterns using de-identified or aggregated data where practical

How We Share Your Information

Service Providers

We may share information with vendors that help us operate the Service, such as:

  • Cloud hosting and storage providers
  • Payment processors
  • Email delivery and customer support tools
  • Analytics and monitoring providers
  • Infrastructure or model providers that help process reverse video search requests

These providers are permitted to process data only for authorized business purposes and under appropriate confidentiality and security obligations.

We may disclose information if we believe it is necessary to:

  • Comply with applicable law, legal process, or government request
  • Enforce our agreements or investigate suspected violations
  • Detect, prevent, or address fraud, security incidents, or illegal activity
  • Protect the rights, safety, and property of users, partners, or the public

Business Transfers

If ReverseVideo Search is involved in a merger, acquisition, financing, reorganization, or asset sale, information may be transferred as part of that transaction, subject to applicable law.

Aggregated or De-identified Information

We may use and share aggregated or de-identified information that does not reasonably identify you.

Data Security Measures

We use reasonable technical, organizational, and administrative safeguards designed to protect personal information, including:

  • Encryption in transit where appropriate
  • Access controls and authentication measures
  • Logging, monitoring, and security review processes
  • Backup and disaster recovery practices

No system can be guaranteed completely secure, and we cannot promise absolute security.

How Long We Retain Your Data

We retain information for different periods depending on the type of data and why we need it:

  • Account Information: For as long as your account is active and for a limited period afterward as needed for support, security, or legal compliance
  • Billing Records: As required for accounting, tax, chargeback, and legal obligations
  • Submitted Videos, URLs, and Derived Search Data: Typically only for the time needed to process the search and maintain security controls, unless longer retention is required for abuse investigation, dispute resolution, or legal obligations
  • Technical and Security Logs: For a limited operational period, commonly 30 to 90 days, unless we need them longer for investigation or compliance
  • Backups: May persist for a limited backup cycle before deletion

Your Data Rights

Depending on where you live, you may have rights such as:

  • Access to the personal information we hold about you
  • Correction of inaccurate information
  • Deletion of personal information, subject to legal exceptions
  • Restriction or objection to certain processing
  • Data portability where applicable

To exercise these rights, contact us at reversevideosearch.org/contact or [email protected]. We may ask you to verify your identity before acting on a request.

International Data Transfers

We may process information in the United States and other countries where we or our service providers operate. Where required, we use appropriate safeguards for cross-border data transfers.

The Service may link to third-party sites or platforms. Their privacy practices are governed by their own policies, not ours.

Children's Privacy

ReverseVideo Search is not directed to children under 13, or the higher minimum age required by local law. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can investigate and take appropriate action.

Policy Updates

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of the page and may provide additional notice if the changes are material.

Contact Us About Privacy

If you have questions or requests regarding this Privacy Policy, contact us at: